I entered the registry info above, which does get rid of that message, however it's still not searching the exchange server. Whenever they try to search it gives them the message "Something went wrong and your search couldn't be completed." along with a message "It looks like there's a problem with your network connection". I have quite a few users with the same issue including myself now. We've been good after we forced Outlook to use Windows Desktop Search.Īs for those who are just now seeing the issue for the first time, I1366 alludes to a Microsoft service degradation as the cause. This topic was also created a year ago, so the timeline fits. Is that what might be a problem? But again, it's reported a year ago. What you need to do is disable the Outlook FAST search and use WDS (Windows Desktop Search) like it was before, so no harm there." If Exchange for some reason is not able to respond in 3-5 seconds it starts to show: We cant fetch emails etc. And what that essentially does is instead of searching for emails in local index, it looks up for them in Exchange. "MS recently started to use Outlook FAST search in conjunction with on-prem Exchange 2016. Here's what I also found, but a year old: So what is it? If it's a microsoft/exchange bug, why isn't infecting everyone? Because, like the "infected" computers, 90% of others have 1909 ver and 2016/2019 exchange. I have also just a couple of users out of 200, totally random.
#Outlook instant search not working 2013 code
You can read more on that here:ĮDIT 3: Changed title to include Outlook 2016, since it shares the same base code with 2019 and also has this problem. When you reopen GPMC and have the policy set with one of the above options, it will show as "three days." This is only a visual bug, and the policy is still applied correctly. Use Cached Exchange mode for new and existing Outlook profilesĮDIT 2: There's a known bug where setting "Select Cached Exchange Mode sync settings for profiles" to "one week", "two weeks", or "all" causes the setting to be displayed incorrectly.
#Outlook instant search not working 2013 full
Text User Configuration > Policies > Administrative Templates > Microsoft Outlook 2016 > Account Settings > Exchange > Cached Exchange ModeĬached Exchange Mode (File | Cached Exchange Mode) – Select Cached Exchange Mode for new profiles: Download Full ItemsĬached Exchange Mode Sync Settings – Select Cached Exchange Mode sync settings for profiles: All
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